Frequently Asked Questions
Q. What’s the fastest I can go on an electric bike?
A. Please check your local laws, but the typical max speed is 20 MPH.
Q. Are there any special skills to ride an eBike
A. If you can ride a regular bike, you can ride an eBike. In fact, if you have trouble riding a normal bike because of lack of strength, you can probably ride an eBike! Ebikes are actually easier, in our opinion, to ride than a normal bike.
Q. How do I charge my eBike battery?
A. Just like a cell phone. Simply plug the charger in the wall and then into your battery. Most of our eBikes allow you to remove the battery so you can bring it inside to charge.
Q. Will my eBike come assembled?
A. No, but don’t worry! It’s very easy to assemble our electric bikes. Most of our eBikes need the wheels installed, pedals installed, and handlebars.
Q. Do you offer a warranty?
A. Yes. We offer a 6-month limited warranty on all of our electric bikes. Warranties are not transferable.